Shipping policy
SHIPPING POLICY
Last updated: September 2026
At OUTLIER, we aim to get your order to you as quickly as possible while maintaining the quality and standards expected from our brand.
UK DELIVERY
We currently offer delivery across the United Kingdom.
STANDARD DELIVERY — 3–5 BUSINESS DAYS
Orders are processed and prepared for dispatch after your order has been placed. Once dispatched, standard delivery typically takes 3–5 business days.
You will receive an order confirmation after placing your order, followed by shipping information once your order has been dispatched.
DELIVERY TIMES
Delivery times are estimates and may occasionally be affected by circumstances outside of our control, including courier delays, adverse weather, public holidays or other unforeseen circumstances.
If your order has not arrived within the expected delivery timeframe, please contact us at:
Please include your order number so we can assist you as quickly as possible.
DELIVERY ADDRESS
Please make sure your delivery address is correct when placing your order. OUTLIER cannot be responsible for delays or additional costs caused by an incorrect or incomplete delivery address provided at checkout.
LOST OR DAMAGED ORDERS
If your order arrives damaged, please contact us as soon as possible at info@outlierclothing.co.uk with your order number and photographs of the packaging and/or damaged item.
We will review the issue and work with you to resolve it.
IMPORTANT
Nothing in this Shipping Policy affects your statutory rights as a consumer. UK consumer law provides protections relating to delivery and your rights when purchasing goods online.
OUTLIER — EST. 2026
BEYOND ORDINARY.